Home Depot (US Installation) Consumer Complaints All Reviews

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Home Depot (US Installation) Reviews

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  • Countertop



    I purchased new countertops with formica laminate. Total cost was $3100.00 dollars and this included a fee for material haul away at $510.00 dollars. Installer came out said countertop fabrication would have to be done on site due to columns at kitchen bar top. The day of the installation installers said it would be too difficult to remove existing countertops and said they could simply put down new sheet formica laminate. I agreed but questioned the cost difference if any. I was told I had to take that up with Home Depot. The new sheet laminate was put down on the old countertops. The job... More...
    (Home Improvement)
    macannanyc's Picture   macannanyc    0 Comments   Comments
  • Cabinet reface -Warrenton, Or



    Purchased kitchen cabinet replacement as well custom new cabinets through Home Depot back in May 2013, had to call the installation company twice to schedule the install which took place at the end of Aug 2013, the person that installed did a great job (5 stars) however the company missed measurements one cabinet door and a complete shelving (knick knack)unit and after emails and calls I finally got a schedule for end of Oct for replacement and got stood up. Called the store Manager (Jess) whom could care less to when I called for assistance in getting resolution. I have a couple remodel... More...
    (Home Improvement)
    Confection's Picture   Confection    0 Comments   Comments
  • Home Depot windows - frustrating delays



    On 6-12-13 I signed a contract for with Home Depot for the replacement of windows. A contractor measured the windows 11 days later. It is now ten weeks since I signed the contract and I still do not know the status of the job. During that time I have called Home Depot numerous times. The worst part of the process is that promises are made but are never kept. One manager, 30 days ago, stated that he would personally expedite the job for me. However, that was the last I heard from him and he will not return my calls. My job has now been referred to a supervisor who is supposed to call... More...
    (Home Improvement)
    WDCunnane's Picture   WDCunnane    0 Comments   Comments
  • cracked granite countertop



    I am a interior designer from Wichita, KS. I specified granite countertops for a client in Scottsdale, AZ from the Scottsdale Home Depot. The Granite had been broken by the fabricator Stone Systems of Arizona and concealed prior to installation. Well it cracked, imagine that! Now HOME DEPOT CORPORATE is telling my client, a single mother who works so hard for every improvement. They will TRY to match the other two pieces of granite but if not, she will have to TAKE IT OR LEAVE IT. Unless you call 1- 800- GOD there is no way of matching the existing stone. If Home Depot does not step... More...
    (Home Improvement)
    seginc's Picture   seginc    0 Comments   Comments
  • Home Depot Installers



    Bought a storm door to have them install it. Installation cost on sale for $77.00. First they had to measure my door which already had screen door. They charged $30.00 for less than 5 minutes. I called to check when the door was to be installed. I had previously measure the door at 36 X 80 (standard size). The price for install went up to $257.00. They said I needed a new threshold among other items, The door itself did not cost that much. So naturally I cancelled the order. It cost me 30.00 to find out their contractors are......... More...
    (Home Improvement)
    KennethClark's Picture   KennethClark    0 Comments   Comments
  • Carpet Installed by morons



    We recently had our carpet installed that we bought at the local Home depot. The experience at the store was horrible and took over 3 hours. We took them a sample and even the lot number and price. The guys that showed up to install the carpet did not speak english well and it was hard to communicate with them. They did not install the carpet properly and now it has loosened from the edges, and the seam is showing and we have to cover it with the couch. The seam in the hall way is also bad. The invoice they had me sign was a fax copy and was not legable. I signed under protest... More...
    (Home Improvement)
    genius's Picture   genius    0 Comments   Comments


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